Privacy Policy — Woodcamp Adventures
Effective Date: July 9, 2026
Last Updated: September 9, 2026
Woodcamp Adventures (“Woodcamp Adventures,” “we,” “us,” or “our”) operates the website https://woodcampadventures.com and provides tour, safari, and travel-related services across Uganda, Rwanda, Kenya (Mombasa), and Tanzania (Zanzibar) .
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, make an inquiry, request a quote, or book a trip with us. By using our Site or Services, you agree to the practices described in this Policy.
If you do not agree with this Policy, please do not use our Site or Services.
1. Who We Are
Woodcamp Adventures is a tours and travel company based in Maya, Wakiso, Uganda.
● Address: Maya, Wakiso, Uganda
● Phone / WhatsApp: +256 762 196 878
● Email: info@woodcampadventures.com
● License: UTB/RTT/TO/2025/102163
For any questions about this Policy or how we handle your information, please contact us using the details above.
2. Information We Collect
We collect information in the following ways:
2.1 Information You Provide Directly
● Booking and inquiry details: name, email address, phone number/WhatsApp number, nationality, passport information (where required for permits/bookings), travel dates, group size, and trip preferences submitted via our website, contact forms, our Google Forms booking form, email, phone, or WhatsApp.
● Payment information: billing details and payment confirmation information when you pay for a trip (we do not store full card numbers; payments are processed through our payment providers or bank transfer).
● Communications: messages, feedback, reviews, and correspondence you send us.
2.2 Information Collected Automatically
● Usage data: pages visited, time spent on the Site, referring website, browser type, device type, and general location (derived from IP address), collected through cookies and similar tracking technologies.
● Cookies: small data files used to improve Site functionality, remember preferences, and understand how visitors use our Site. You can control cookies through your browser settings.
2.3 Information from Third Parties
● Information from booking forms hosted on third-party platforms (e.g., Google Forms).
● Information from social media platforms (Instagram, TikTok, X, YouTube) if you contact us or engage with us through those channels.
3. How We Use Your Information
We use the information we collect to:
● Respond to inquiries and provide quotes for tailor-made, flexi, group, and scheduled departure safaris.
● Process bookings, arrange itineraries, and coordinate accommodation, transport, park permits, and related travel logistics.
● Communicate with you before, during, and after your trip, including via email, phone, or WhatsApp.
● Process payments and maintain financial records.
● Improve our Site, Services, and customer experience.
● Send you marketing communications about our safaris and promotions, where you have consented to receive them (you may opt out at any time).
● Comply with legal, regulatory, and tax obligations, including those required by the Uganda Tourism Board and other relevant authorities.
● Protect against fraud, unauthorized transactions, and misuse of our Site or Services.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
● Service providers and partners necessary to deliver your trip, such as accommodation providers, lodges, camps, drivers/guides, park authorities, and transfer/transport operators in Uganda, Rwanda, Kenya, and Tanzania.
● Payment processors and financial institutions to process bookings and payments.
● Government and regulatory authorities, where required for permits, immigration, security, or legal compliance.
● Professional advisors, such as accountants or legal counsel, where necessary.
● Third-party platforms you interact with, such as Google Forms (for booking submissions) and social media platforms.
We require third parties who process personal information on our behalf to protect it in a manner consistent with this Policy.
5. Use of Copyrighted Media
Our Site features photographs, videos, graphics, logos, and other media (collectively, “Media”) used to showcase our destinations, safaris, and experiences.
● Our own content: Media created by Woodcamp Adventures, including original photographs and videos taken by our team or guests during trips, is owned by Woodcamp Adventures and protected under applicable copyright law. This content may not be copied, reproduced, or redistributed without our prior written consent.
● Licensed or third-party content: Some Media on our Site may be sourced from stock photo libraries, licensed partners, tourism boards, or other third parties and is used under applicable licenses or with permission. Ownership and copyright in such Media remain with the original rights holder.
● User- or guest-submitted content: If you share photographs, videos, testimonials, or reviews with us (for example, from your trip), by submitting this content you grant Woodcamp Adventures a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content on our Site, marketing materials, and social media channels for promotional purposes, unless you tell us otherwise in writing. You confirm that you own the rights to any content you submit or have the necessary permissions to share it.
● Copyright complaints: If you believe any Media on our Site infringes your copyright, please contact us at info@woodcampadventures.com with details of the material and your ownership claim, and we will investigate and remove infringing content where appropriate.
● No unauthorized use: Visitors to our Site may not download, copy, or use any Media from the Site for commercial purposes without our express written permission.
6. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to:
● Remember your preferences and improve functionality.
● Analyze traffic and understand how visitors use the Site (e.g., via analytics tools).
● Support embedded content, such as maps, booking forms, and social media feeds.
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.
7. Data Retention
We retain personal information for as long as necessary to:
● Fulfill the purposes described in this Policy.
● Maintain business, tax, and legal records as required by Ugandan law and relevant regulatory bodies.
● Resolve disputes and enforce our agreements.
When information is no longer needed, we take reasonable steps to delete or anonymize it.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Transfers
As we coordinate travel across Uganda, Rwanda, Kenya, and Tanzania, your information may be transferred to and processed in countries other than your country of residence, including countries that may have different data protection laws. We take reasonable steps to ensure your information remains protected in accordance with this Policy.
10. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
● Access the personal information we hold about you.
● Request correction of inaccurate information.
● Request deletion of your information, subject to legal and contractual retention requirements.
● Withdraw consent to marketing communications at any time.
● Object to or restrict certain processing of your information.
To exercise any of these rights, please contact us at info@woodcampadventures.com.
11. Children’s Privacy
Our Services are not directed at children under 18. We do not knowingly collect personal information from children without parental or guardian consent (for example, when children are included as part of a family booking made by a parent or guardian).
12. Third-Party Links
Our Site may contain links to third-party websites, booking platforms, or social media pages (Instagram, TikTok, X/Twitter, YouTube, WhatsApp, Google Forms). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies separately.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this Policy will indicate when changes were made. Continued use of our Site or Services after changes are posted constitutes acceptance of the updated Policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Woodcamp Adventures
Maya, Wakiso, Uganda
Phone/WhatsApp: +256 762 196 878
Email: info@woodcampadventures.com